Job Description

Corporate Office Coordinator

Naperville, Illinois

Company Summary

Marquette Management, Inc. is a nationally recognized property management company headquartered in Naperville, Illinois. Managing more than 15,000 apartment homes across multiple markets, Marquette is committed to creating exceptional living experiences while fostering a culture built on Synergy, Excellence, Authenticity, and Customer Centricity. We believe in investing in our people, empowering career growth, and providing opportunities to make a meaningful impact in the communities we serve. If you're looking to join a team that values collaboration, innovation, and service excellence, we'd love to hear from you.

Position Summary

The Corporate Office Coordinator serves as the first point of contact, while ensuring the efficient day-to-day operation of the corporate office. This role is responsible for front desk operations, office administration, communication support, and helping create a positive employee and visitor experience.

The ideal candidate is highly organized, customer-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality.

Key Responsibilities

Front Desk & Customer Service

• Greet and assist visitors, vendors, and employees.
• Answer and direct incoming phone calls promptly and professionally.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain a clean, organized, and professional reception area.
• Assist with general inquiries and direct requests to the appropriate department.
• Provide exceptional customer service while representing the company's culture and values.

Office Administration & Operations

• Maintain office supplies, equipment, and inventory levels.
• Coordinate office vendors and service providers.
• Schedule office maintenance and repairs as needed.
• Manage conference room scheduling and meeting space preparation.
• Assist with document preparation, filing, scanning, and record management.
• Support administrative projects and special assignments.

Communication & Information Management

• Maintain Property Directories and Contact Lists.
• Monitor shared email inboxes and route communications appropriately.
• Maintain confidentiality of employee, resident, financial, and company information.
• Support document retention and organization efforts.

Culture & Employee Experience Support

• Assist with company events, celebrations, and employee recognition programs.
• Support onboarding preparations and welcome activities for new hires.
• Help coordinate training sessions and company meetings.
• Assist with employee engagement initiatives.
• Promote a positive, team-oriented work environment.

Qualifications

• High School Diploma or GED required.
• Associate’s degree in business administration or related field preferred.
• 2–5 years of administrative, customer service, reception, or office coordination experience.

Skills

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Exceptional customer service orientation.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to maintain confidentiality and professionalism.
• Strong attention to detail and follow-through.
• Ability to work independently and collaboratively.

Core Competencies

• Customer Focus
• Organization & Planning
• Communication
• Problem Solving
• Time Management
• Initiative & Ownership
• Adaptability
• Confidentiality
• Teamwork & Collaboration

Physical Requirements

• Ability to sit, stand, and walk throughout the workday.
• Ability to lift and carry office supplies and packages up to 25 pounds.
• Ability to utilize standard office equipment, including computers, phones, copiers, and scanners.

What's in it for you?

• Competitive Compensation: We offer a competitive salary package that reflects your experience and expertise. (Hourly range $24 – $28)
• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, 401(k) with company match, and paid time off.
• Professional Growth: We support your professional development through continuous learning opportunities, training programs, and career advancement.
• Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected.
• Impactful Work: You will have the opportunity to make a significant impact on our company's success and contribute to our mission of delivering exceptional living spaces and unparalleled customer service.

We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.

Text OFFICEADMIN at 847-750-5666 to make your MARQ with Marquette!

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