Job Description

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.

Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.

We’ve already grown into a global community with members in over 140 countries , a product people genuinely love, and a team of more than 100 brilliant humans powering it all.

But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.

At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.

The right people in the right roles will shape our future. So, here’s the big question: Could that be you?

In addition to a competitive salary and bonus, we offer a range of benefits, including:

For the love of pets

• Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family
• Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits
• Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home

Health & wellbeing

• SimplyHealth healthcare cash plan
• Bupa Health Insurance and Dental Insurance plan
• Specsavers eyecare scheme
• Weekly virtual yoga sessions
• Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance

Working environment

• Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident
• Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start
• Access to Spaces co-working locations across the globe
• We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year
• We cover the costs of personal development resources and have regular time set aside for learning and growth
• Depending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule

Compensation & time off

• 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles)
• Competitive salary which is reviewed twice a year
• Discretionary 10% quarterly bonus scheme, distributed quarterly
• Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters
• £500 recruitment referral bonus

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.

Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.

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