Job Description

About Us

At HouseCalls Home Care , our mission is to provide superior, compassionate home care services to elderly and differently abled individuals in the comfort, safety, and dignity of their own homes.

We work closely with hospitals, physicians, patients, families, and private caregivers to develop and coordinate individualized care plans that promote independence and improve quality of life.

As a growing Licensed Home Care Services Agency (LHCSA), we are looking for a highly organized and motivated Office Manager / HR Coordinator to join our New York City team and help support our daily operations and continued growth.

Position Overview

The Office Manager will be responsible for overseeing daily office operations while providing administrative and HR support to employees, applicants, caregivers, patients, and leadership.

The ideal candidate has strong organizational skills, excellent communication abilities, and previous experience in office management and/or human resources, preferably within the healthcare or home care industry.

Bilingual Spanish/English proficiency is required.

Compensation & Benefits

• Competitive salary: $50,000–$60,000 per year, depending on experience
• $100,000 Life Insurance Coverage
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Sick Leave and Holidays
• Disability Insurance
• Professional development and training opportunities
• Career growth and advancement opportunities
• Supportive and collaborative team environment

Key Responsibilities

• Oversee day-to-day office operations and ensure smooth and efficient workflows
• Maintain accurate employee, caregiver, and contract personnel records
• Organize and track employee evaluations, certifications, and compliance documentation
• Support HR functions, including onboarding, employee files, documentation, and administrative processes
• Assist with recruitment and communicate with applicants throughout the hiring process
• Support onboarding of new employees, caregivers, and patients
• Serve as a key point of contact between the local office and corporate headquarters
• Provide professional and responsive support to applicants, employees, patients, families, and visitors
• Assist with administrative tasks, basic bookkeeping, reports, and office coordination
• Maintain organized and confidential personnel and agency records
• Help ensure documentation is accurate and maintained according to company policies and applicable requirements
• Coordinate and follow up on staff documentation and compliance requirements
• Collaborate with the Outreach team to identify opportunities for agency growth and community partnerships
• Assist management with special projects and other administrative or HR-related duties as needed

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred
• Previous experience in office management, HR, healthcare administration, or coordination
• Home care or LHCSA experience preferred
• Bilingual in Spanish and English – required
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Strong attention to detail and follow-through
• Ability to handle confidential employee and business information professionally
• Proficiency with Microsoft Office Suite and electronic file/document management systems
• Professional, dependable, and team-oriented attitude

Why Join HouseCalls Home Care?

Join a growing, mission-driven healthcare organization where your work directly contributes to providing quality care and support to individuals in the community.

Apply Today!

If you are an organized, motivated professional with HR and office management experience, enjoy working in a healthcare environment, and are looking for an opportunity to grow with a dedicated home care organization, we would love to hear from you.

Apply today to join the HouseCalls Home Care team and make a meaningful difference in the lives of the individuals and families we serve.

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