Job Description

Dairy Queen - Hiring for Talented General Manager!

Do you thrive in a dynamic work environment where you can make a real impact? Are you passionate about creating delicious experiences for customers? If so, we want you to join our team at Dairy Queen!

At Dairy Queen, we are dedicated to creating positive memories for all our fans. As a highly skilled General Manager, you will lead a team that focuses on delivering exceptional customer service while managing daily operations. This is a fantastic opportunity to develop your career in a supportive environment that values professional growth and offers a range of attractive benefits.

Key Responsibilities:

• Act as an ambassador for the Dairy Queen brand, ensuring professionalism in all aspects.
• Enthusiastically greet and welcome fans, striving to exceed their expectations.
• Develop and manage the restaurant's business plan to optimize sales and profit.
• Hire, train, and coach a motivated team of up to 60 coworkers to create a productive work environment.
• Ensure a positive, safe, and clean atmosphere for both fans and team members.
• Implement effective food safety training and practices.
• Resolve fan concerns calmly, adhering to Dairy Queen’s service recovery standards.
• Ability to handle issues that arise and shift your priorities as needed throughout your shift.
• Enhance restaurant sales through innovative marketing promotions.
• Ordering and inventory control.
• Meet Labor and COGS goals provided.

Requirements:

• 3-5 years of restaurant management experience, preferably in a quick-service environment.
• High School diploma or equivalent.
• Strong hospitality and customer service skills.
• Proven ability to manage costs effectively.
• Knowledge of safe food handling practices; ServSafe® certification is a plus.
• Excellent coaching and employee development skills.
• Ability to work well under pressure while maintaining a positive attitude.
• Must be organized, detail-oriented, and able to multitask in a fast-paced setting.

Benefits:

• Flexible schedule options.
• Paid time off.
• Holiday Pay
• Health, dental, and vision insurance.
• 401k matching.
• Employee discounts.
• Paid training opportunities.

Scheduling:

Our store managers are typically scheduled 45 hours per week and consistently have 2 days off per week. You receive time and a half for any additional hours worked over 40 in a week.

Join us at Dairy Queen and be part of a fun and loving team that creates smiles every day! Apply now to take the next step in your career!

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant

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