Job Description

Carnegie Mellon University invites applications for the position of medical assistant with University Health Services within the Community Health and Well-Being Unit of the Division of Student Affairs. This is a full-time position with a start date as soon as possible. This position is benefits eligible. The medical assistant is a vital member of a multidisciplinary team of highly skilled practitioners, health promotion and administrative professionals.

The medical assistant is responsible for providing quality care and related services to a diverse population of undergraduate and graduate students in a University Health Services setting. This person must share in the vision of providing quality clinical services to the Carnegie Mellon University Community. University Health Services performs over 30,000 patient contact visits annually and is a dynamic work environment that respects and supports the professional development of its staff.

The Medical Assistant provides clinical and laboratory support for University Health Services (UHS), with primary responsibility for phlebotomy and laboratory specimen processing, immunizations, and maintaining the supplies and clinical areas necessary to support daily patient care .

The Medical Assistant works collaboratively with physicians, Advanced Practice Clinicians (APCs), registered nurses, and other members of the UHS team to ensure accurate and timely laboratory processing, safe administration of immunizations, and efficient daily clinic operations.

Additional responsibilities include rooming patients, assisting physicians, APCs and nurses with clinical procedures, supporting patient flow, and assisting with front desk operations when needed.

Core Responsibilities Include:
Laboratory and Phlebotomy

• Perform venipuncture and collect, process, label, and prepare specimens for daily Quest Diagnostics pickup.
• Ensure accurate patient identification, documentation, specimen integrity, and compliance with laboratory standards.
• Perform point-of-care testing and required quality control procedures.
• Participate in laboratory Quality Assurance/Quality Improvement activities and the QA Committee as assigned.
• Follow all applicable laboratory, OSHA, infection-control, and safety requirements.

Immunizations

• Administer routine and influenza immunizations via subcutaneous and intramuscular injection according to established protocols and scope of practice.
• Prepare patients and accurately document immunizations and related clinical information.
• Maintain vaccine supplies and follow required storage, handling, administration, and documentation standards.

Clinical and Laboratory Supplies

• Stock, clean, and maintain examination rooms daily to ensure supplies and equipment are readily available.
• Maintain a clean, organized, and operational laboratory.
• Monitor inventory, identify supply needs, and order laboratory and clinical supplies through approved vendors.
• Ensure supplies are properly stored, organized, and readily accessible, and communicate supply or equipment concerns as needed.

Additional Clinical Support Responsibilities
Patient Rooming and Clinical Support

• Room patients, obtain and document vital signs, weight, and other clinical information.
• Assist APCs and registered nurses with patient care, procedures, specimen collection, and discharge.
• Support efficient patient flow throughout the clinical visit.
• Front Desk and Patient Support
• Provide front desk support as needed, including phones, scheduling, check-in, and discharge.
• Assist with patient flow and administrative tasks during periods of increased demand.
• Assist with referrals to Pittsburgh-area community healthcare resources as directed by the clinical team.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• The ability to professionally handle multiple and competing priorities and to thrive in a high-volume environment.
• A demonstrated ability to complete work efficiently and thoroughly.
• A proven record of success and commitment to a people-first culture, including the ability to work effectively with a global and multicultural student population.
• Excellent communication and interpersonal skills, including the ability to manage conflict, maintain clear professional boundaries, and work collegially and collaboratively within an interdisciplinary team.

Qualifications:

• High school diploma or GED required.
• 0-1 year of health care experience required
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered
• Certified Clinical Medical Assistant (CCMA), preferably through the American Association of Medical Assistants (AAMA), or equivalent nationally recognized medical assistant certification.
• Current First Aid and CPR/AED certification through the American Red Cross or equivalent nationally recognized organization.

Preferred experience and skills

• 3-5 years of healthcare experience preferred; experience in an ambulatory, primary care, college health, or similar healthcare setting preferred.
• Demonstrated competency in phlebotomy and specimen collection.
• Excellent oral and written communication skills.
• Excellent organization and planning skills.
• Strong attention to detail and accuracy, particularly with laboratory specimens, documentation, and inventory.
• Ability to manage multiple priorities and meet time-sensitive laboratory processing and Quest Diagnostics pickup requirements.
• Ability to work independently while functioning effectively as part of a multidisciplinary healthcare team.
• Demonstrated commitment to providing respectful, inclusive, and patient-centered care to a diverse student population.

Requirements

• Successful completion of a pre-employment background check
• Child protection clearances (Act 153)

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location
Pittsburgh, PA
Job Function
Providers
Position Type
Staff - Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:

• Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
• Click here to view a listing of employee benefits
• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .
• Statement of Assurance

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